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Production Update

Valentine Clays is currently experiencing an extremely busy period which means our customers may notice delays in terms of orders being placed and the availability of stock items. We wanted to reassure all of our customers that these delays are not down to supply issues but instead the following reasons: an influx of overseas orders prior to BREXIT, our factory being closed at the beginning of the year due to COVID, and strong sales, have meant that production has been working overtime to replenish stock levels and to fulfil our current orders.

We are doing our best to catch up and ask for all customers/agents to bear with us during this time as we hope to resolve these issues soon. Our new factory, which will open towards the end of this year, will further help.

We thank you all for your patience and understanding during this busy period.  

 

******PLEASE NOTE THAT OUR RECEPTION IS STILL CLOSED AND COLLECTION ORDERS NEED TO BE PAID FOR AND ORDERED IN ADVANCE (THIS IS TO ENSURE WE HAVE THE STOCK AVAILABLE TOO)******